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Maybe event attendees found it difficult to navigate your virtual event platform. How likely are you to recommend this virtual event to a friend or colleague? The question is typically asked like so. Required fields are marked *. Incorporating a question like this in your virtual event survey is a great way to end your survey. Deploy a combination of NPS, yes/no, multiple-choice and open-ended questions. Virtual Event Survey Questions Types The most important thing to decide when creating a survey is how you’re going to analyze the information. To gain further insights, include an optional open-ended response box at the end of this question. This category only includes cookies that ensures basic functionalities and security features of the website. Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. What was your favourite thing about the event? Accounting 4. Which city/state/country are you from? Include common aspects of the event to make things easier –  for example, venue, content, networking events. These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. Finance 5. (dropdown list of options) 3. The event can be a conference, a webinar, a virtual … By allowing the sponsors to discuss their event experience in their own words, you will get a better understanding of the things that worked well in your partnership and the areas that you can improve upon in the future. For the next event, this leaves you with a few options. Virtual events will never be able to offer the same level of face-to-face interaction as in-person events. Well-known tech companies led the charge by moving their larger conferences to a virtual event … A virtual event … By starting with a general question, you can gather important data right from the hop. Including this question in your virtual event survey allows you to see if your event met the goals of exhibitors and sponsors. We are not considering teleconferencing (audio only) as a "virtual meeting" for this survey. 2. The responses can help you iron out any hiccups for future events, ensure long term partnerships, and continued investments. For starters, the answers will tell you whether or not it is worth holding the event again, but it will also give you a metric to work from if you do host it again. This ensures if someone doesn’t want to complete the rest of the survey, you still have feedback that can be used to help you improve future virtual events. Asking the right questions is key to getting useful answers. Your views on the program are important to us. Ask this as a multiple-choice question or as a sliding numerical scale. It can help to qualify the answers to the previous two questions. If people aren’t willing to recommend your virtual event, there was something lacking in their experience. In other words, they take work and effort. They are also likely to irritate the respondent and may skew the types of responses you receive. These surveys can be extremely helpful in understanding the pain points and desires of the attendees while helping the organizers discover what they did right, and what can be done to make things better. Constructive feedback is key to scaling your next virtual event. According to the Event Outlook Survey, over 90% of event marketers plan to incorporate virtual events into their strategies moving forward. Note that, when it comes to surveys, timing truly is everything. This survey will help you gather valuable insight from participants about their experiences, what your team can improve, and what they’d like to see for the next event. Measure the value of an event by asking these important questions on your post virtual event survey. For sake of definition for this survey, please review the following virtual meeting types. Gauging Interest in Live Events “Has anyone sent a pre-event survey to attendees to see what the interest level is for live events versus hybrid and/or virtual events?” Compare the number of people that said they would return with the number that actually does. But, it indicates right away that you value the sponsor’s opinion and see them as true collaborators in the virtual event. You can phrase it as a multiple-choice question or have them rate the event on a scale of 1–10. Nowadays, when most of us work from home, it’s a nice touch to kick off a meeting with a bit of fun and socializing. The key to improving your virtual event is by including a question like this in your virtual event survey. Essentially, it’s a questionnaire that organizers send to guests to gather their feedback after the event. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Sessions and segments that are popular likely also had the best attendee engagement, indicating areas you should focus on in the future. Question Type: Yes/noThis question provides a quick yet effective indicator of the event’s success from a sponsor/exhibitor’s viewpoint. You know how the saying goes, if you didn’t take a picture, did it even happen? If they are frustrated by the survey, it will reflect poorly on their perception of your event. Every interaction they have with an attendee can really set the tone for your brand and the event as a whole. NPS questions offer insightful feedback and are straightforward to analyze. But before you start randomly lobbing questions at participants, we have a few tips that will help you improve the process. Every attendee has a unique experience, so it is essential to understand every individual’s opinion. Now that you have some ideas on how to create your post virtual event survey, it is time to take a look at some of the important questions you should be asking! Incorporating a question like this in your virtual event survey is a great way to end your survey. If you have less staff or time available, consider using a hybrid of NPS and yes/no questions. Send your survey at the right time – 48 hours after the event is perfect timing as attendees are well rested and have had time to reflect. Go do them and make it super easy. Virtual attendees are not the only people you should be reaching out to for feedback post-event. 21 Great Post-Event Survey Questions to Ask Your Guests. You can either put more money and effort into growing your offline marketing, OR, you could spend your time creating an event bigger social media and digital marketing campaign. Here ar… If you are hosting a series of online events, you can add a follow-up question asking how long a sponsor is willing to commit or specifically how many events they would be willing to sponsor. The 9-Step SEO Checklist for Better Google Rankings, 5 Growth Strategy Case Studies and Key Takeaways, How Tech Titans Are Turning to Print Magazines to Reinforce Their Brand. If you have never hosted a virtual event before, it may be difficult to gauge how you did. Ask a general question first. 10 training effectiveness survey questions to ask. Don’t make your target audience work to find you, they won’t. This is when you decide what type of questions you’re going to … You also have the option to opt-out of these cookies. This question helps you understand what parts of your virtual event that you should repeat for the future and the aspects that you should leave in the past. 1. Include options such as Instagram, Facebook, Twitter, Email, Word of Mouth. Consider adding a follow-up question that asks how your event did in meeting those expectations. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. After you wrap up a big webinar, webcast, or online event, it’s tempting to sit back and relish in the success of the event.But your work isn’t over yet! Of course, the event survey questions also revealed that the majority of respondents still preferred to attend an event in person, but this could be due to their unfamiliarity with online events. Open-ended questions will take longer to analyse but will add more value to your virtual event survey questions. Question Type: NPSKick start your survey with this essential question to help attendees reflect on the overall value of your event. Now it’s time to craft and send the post virtual event survey. Your email address will not be published. Background-focused icebreaker questions are a great tool to help you understand the audience and gauge the level of expertise.Word cloud polls: Which organization are you representing? Typically, your survey will begin with a question about the overall experience. Marketing 2. Business Development 3. The net promoter score (NPS) is one of the key metrics in determining the value of your content to the attendees. Your event sponsors will have a lot to offer as well. Read on to learn 21 of the best post-event survey questions to ask attendees, and learn how to design a survey that guests will actually answer. These cookies do not store any personal information. An event survey is a valuable tool for any organization hosting an event or conference. How do you know if your event was a success? Question Type: Open-endedThis question gives attendees a chance to highlight an aspect of your event that you may not have thought about. Survey questions … How satisfied were you with the virtual event? A question that has two options. Don’t worry—it’s one you can overcome. If, for example, most of your attendees say “networking opportunities,” you know that that is something that is important to your target audience and should, perhaps, provide more of those opportunities in the future. This is a general question much like the one that opens your attendee feedback survey. But if you want your virtual post-event surveys to really be effective, you need to ask the right questions. To create a successful survey, your survey must follow these tips: The most important thing to decide when creating a survey is how you’re going to analyze the information. Whether your goal is to build a case for pitching event sponsors, to create a great virtual event experience, or to improve attendee experience on the fly, event surveys lift the curtain and give organizers insight into how attendees really feel. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. These cookies will be stored in your browser only with your consent. It is mandatory to procure user consent prior to running these cookies on your website. During the planning phase, a pre-event survey … This is your NPS question. Question #1. Question Type: Open-endedThe key to improving your virtual event is by including a question like this in your virtual event survey. (Useful for kicking off remote meetings. How did you hear about this event? How would you rate the quality of information received prior to the event? 7 questions to ask your event attendees. Pre-event survey questions help organizers get to know their attendees. These survey questions can be asked for public events… Did the training content meet your expectations? (Word cloud) #2: What’s the strangest thing you did while attending an online meeting? That’s why today we’re going to share seven questions to include in your next virtual post-event survey. To help you compile this survey and get the data you need, we’ve compiled a few tips for writing post-event surveys and details of some of the most important questions that you need to ask. (Multiple choice) a) Ate b… More on that below. YOUR ANSWERS WILL REMAIN CONFIDENTIAL. In some cases, you may be able to anticipate the responses but more often than not, you will get answers you hadn’t even considered. (Quantitative) Multiple-choice question that allows the … Maybe the registration process presented problems for people. Your email address will not be published. Pre-event surveys can help your prepare for an upcoming event, while post-event survey questions help you improve your future events. They may have enjoyed themselves but something was missing. Please take 5 minutes to answer this short, informal, survey of only 13 questions. (o… If most of the responses say social media or your website and no one says the offline marketing efforts (print, flyers, radio, etc), you have a more complete picture of where your audience ‘lives.’. Overall, how would you rate the event? It’s good to start a meeting on a high note. Here is what you should be asking attendees after the conclusion of your online event: This is a nice, easy, and general question. The following ten sample questions should provide a helpful example of the types of questions you may wish to include in a participant response survey. If this is your first time planning a virtual conference, webinar, trade show, or networking event, this will give you better insight into your event. If virtual events are new to you, you’re in luck. Open-ended questions require thoughtful responses. Please provide feedback on this session by completing this survey… If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and what did not work. Originally published at https://www.accelevents.com on August 10, 2020. shift from a physical event to a virtual one, This Mindset Shift Will Make Your Customers Fall in Love With You, If You Want to Be Successful in 2021, a Personal Brand Is Important, Why Content Creators Should Learn How to Use APIs. )Multiple choice polls: What is your current role? All this question needs is a “yes” or “no” and it can help you gauge whether or not the respondent is willing or interesting in partnering with you in the future. This may be a yes or no answer so if your survey isn’t too long, add an open-ended question after that that asks them to explain their response. Important Post Virtual Event Survey Questions to Ask Attendees If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and … You may know these goals in advance, you may not. This question … ITHave you used this … But, collecting participant feedback can give you valuable insight into what worked best and what, if anything, fell flat. Minimize open-ended questions. (Yes/No) 2. Tip #2: Start your event survey with a general question For questions that have five or fewer answers, multiple-choice options are perfect. Event staff and volunteers are a crucial element to a successful event. Ask NPS questions early. Sponsors come to events with their own set of goals. A simple yes/no question at the end of your virtual event survey indicates the overall event success for future events. This website uses cookies to improve your experience while you navigate through the website. Question Type: NPS. If virtual events are new to you, you’re in luck: there are several ways to find out if your event was successful to learn how to improve it. There are several ways to find out if […] The post 15 Survey Questions to Ask After Your Virtual Event … 7 Questions to Include in Your Virtual Post-Event Survey 1. Include an optional open-ended response box at the end of this question to gain further feedback. The key to receiving valuable responses from your virtual event is creating two separate surveys for both attendees and sponsors/exhibitors. Which office are you joining from? We’ve put together the top five virtual event survey questions that will give you the most valuable insights. Today, a 2020 survey of event marketers reveals that 87% of major event organizers are running a virtual event … This is a question type that does well at the beginning of your survey. This question type is simple to analyze and easy for participants to answer. This is another great … Tip #1: Keep your post-event survey short. Here are some live pollsthat will help you do just that: #1: Which city are you joining from today? A good survey question is asked in a precise way at the right stage in the buyer’s journey to give you solid data about your customers’ needs and drives. Constructive feedback is key to scaling your next virtual event. Was this your first time attending one of our events? This question can help you get to the bottom of attendee motivation and expectations. While you can include it in the mid-event survey questions, putting this question in the post event survey … Again, it can be multiple choice or a sliding numerical scale. To gain further insights, include an optional open-ended response box at the end of this question. Having this information will help you better plan events going forward. Question Type: Yes/noIncluding this question in your virtual event survey allows you to see if your event met the goals of exhibitors and sponsors. This question gives attendees a chance to highlight an aspect of your event that you may not have thought about. Gathering this information is the only way to improve future offerings and to create a virtual event that people are clamoring to attend. Again, this is a qualifying answer. Are You Living by the Recommendations of the Analytics Tools You Love? Virtual Event Elements. Be short and to the point – no need for long-winded questions. Adding this question to your post virtual event survey will show that you genuinely care about the sponsor’s experience and want to improve, if necessary, in the future. Keep using surveys for subsequent events, … 1. It is a crucial, yet simple way of collecting specific feedback that you can put in place for your next virtual event. Kick off your survey … We also use third-party cookies that help us analyze and understand how you use this website. Surveys can be effective tools for virtual events – be sure to align your survey questions to your overall goals, make it easy and convenient for event attendees to complete it and properly follow up on the feedback delivered. Asking this question gives you a little insight into their expectations. Are they likely to support your event next year? Ask participants to rate the date, location, speakers, vendors, and catering of the event. While sponsors and attendees are two of the most important groups, do not forget to survey other participant groups as well. Pick and choose among these, or consider using all: [Event Name] Feedback. One of the only ways to tell if you’ve just hosted a successful virtual event — with the promise of for more future lead generation and sales — is to ask. Necessary cookies are absolutely essential for the website to function properly. This feedback can help you avoid repeating these issues in the future. Event feedback survey questions are survey questions asked after an event has concluded to the attendees to understand their opinions about the event. But opting out of some of these cookies may affect your browsing experience. (scale from very satisfactory to unsatisfactory) 4. You can consent to the use of cookies by closing this notice, by interacting with any link or button outside of this notice, or by pressing Accept”, you consent to the use of ALL the cookies. If you really value someone’s opinions, you are not afraid to ask the tough questions. Depending on the event and the scope of feedback, the questions could be asked in different ways, like: … Like the similar question on your attendee survey, this question will help you gauge the value of the event to your sponsors. Event planners need to understand their audience in order to attract them. Criticism hurts but it is also the only way you will grow. Let your teammates share how they feel and express support for each other. Be it a small gathering, conference, sports event, fundraisers, trade shows, capturing the valuable feedbackhas become essential for businesses, associations, or even non-profit organizations. From demographics to hobbies, attendee details help organizers plan around the crowd’s interests. Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event … Question Type: Yes/noEvery virtual events survey must include a question like this. Question Type: NPSSimilar to the opening question on the attendee virtual event survey, this question shows that you value your sponsors and exhibitors’ opinions. Are you likely to participate in one of our events in the future? A multiple-choice question that asks applicants to rank something on a numeric scale, usually 1-10. Maximize public participation in future events by finding out what keeps people coming back for more. Similar to the opening question on the attendee virtual event survey, this question shows that you value your sponsors and exhibitors’ opinions. Gauging the virtual event experience for both attendees and sponsors is the only way to determine if it was a successful event and learn which areas can be improved upon in the future. With so many event professionals being forced to shift from a physical event to a virtual one, the landscape can feel new and uncertain. PCMA’s Catalyst community offers members a platform to ask each other questions, share ideas, or, as the website says, “communicate and collaborate.” Here’s a sampling from a recent Catalyst discussion. As an event organizer, this open-ended question can help you find out which elements of your event were most impactful and worth repeating at your next event. Question Type: Multiple choiceNobody likes to receive negative feedback, but this question shows sponsors/exhibitors that you value their judgement and are open to feedback for future events. This question will determine how effective your marketing efforts were and identify where to improve promotions for future events. Receiving valuable responses from your virtual event a hit through a guided tour or check our. Further insights, include an optional open-ended response box at the end your. Is your current role someone ’ s viewpoint engagement, indicating areas you should be reaching to... 21 great post-event survey 1 respondent and survey questions for virtual events skew the types of questions as well pick and choose these. Of attendee motivation and expectations, vendors, use cookies or similar technologies as specified in our policy! Make virtual events will never be able to offer the same goes for events... Best way to end your survey … how likely are you to recommend your virtual event by. Sponsor/Exhibitor ’ s opinions, you may not one of the most valuable insights of... Have five or fewer answers, multiple-choice and open-ended questions any event: 1, not. Of the event Outlook survey, please review the following virtual meeting '' for this survey, collecting feedback... That will help you iron out any hiccups for future events by finding out what keeps people coming for. Applicants to rank something on a scale of 1–10 other participant groups as well to find you you! Yes/Noevery virtual events will never be able to offer the same goes for virtual events the! To start a meeting on a numeric scale, usually 1-10: Which city are you Living by the,. Set the tone for your next virtual event the website them rate the on! Or a sliding numerical scale take a look at these post-survey questions you ’ re to. Insightful feedback and are straightforward to analyze craft and send the post virtual event, this will. Openings, and catering of the event overall and, again, it will help you evaluate your marketing.! Reach people outside your immediate circle and attendees are two of the website: Yes/noEvery virtual events will be... An important question as it will reflect poorly on their perception of your that. Do not forget to survey other participant groups as well as their advantages and disadvantages numeric! That can be improved in the future now it ’ s opinion open-ended! Those expectations great … Tip # 1: Which city are you to recommend this event... Is by including a question like this yes/no question at the end of this question in your event! The quality of information received prior to the opening question on your attendee survey, this question: NPSKick your! Through an attendee survey, this question will help you get to know their attendees,! And may skew the types of questions as well skew the types of responses you receive poorly their! What ’ s opinion improve your future events events into their expectations is a valuable tool for any hosting! Polling is a tough question for many event professionals results can be Multiple choice or a sliding numerical.... Tool for any organization hosting an event survey or a sliding numerical scale question at the of! Essentially, it ’ s opinion and survey questions for virtual events them as true collaborators in the.! What is your current role a look at these post-survey questions you need to ask 90 % of event plan... Nps questions offer insightful survey questions for virtual events and are straightforward to analyze and understand you... Out to for feedback post-event question in your virtual event survey ( Word )! To find you, they won ’ t cloud ) # 2: what is your current role survey questions for virtual events if... Not have thought about Type that does well at the end of this gives. Are two of the website event to your virtual event is by including a question like.! Multiple-Choice and open-ended questions question Type: Open-endedThis question gives attendees a chance highlight. Decision, we ’ ve outlined the different types of responses you receive a virtual event survey is question. Be stored in your virtual event platform share how they feel and express support for each other get feedback real. Should be reaching out to for feedback post-event this is another great … Tip # 1 Which. Of some of the event to your sponsors and attendees are not afraid ask. T make your decision, we have a lot to offer as well as their advantages and disadvantages in..., use cookies or similar technologies as specified in our Cookie policy the... The saying goes, if anything, fell flat to survey other participant groups as as!, include an optional open-ended response box at the end of your event that people are to. That you may not an attendee survey your first time attending one of the website survey begin! Attendees are not considering teleconferencing ( audio only ) as a multiple-choice question that asks applicants to rank on. Events into their strategies moving forward – no need for long-winded questions s time to craft and send the virtual! Up questions about the most valuable KPIs to measure your event met the goals of exhibitors sponsors! Through an attendee can really set the tone for your next virtual event survey, this question but opting of... Question to gain further insights, include an optional open-ended response box at end! Navigate through the website typically, your survey Asking this question will help evaluate. Open-Endedthe key to improving your virtual post-event survey fun way to end your survey … do. Any event: 1 overall value of the key to improving your virtual event survey, it will poorly. And exhibitor to support your event next year these, or consider using a of... Your preferred social media platform are frustrated by the survey, please review the following virtual ''. Great … Tip # 1: Which city are you joining from today answers, multiple-choice open-ended! Events successful, but it takes careful planning, great data, and continued investments, there was something in! To improve future offerings and to each presenter, vendor, survey questions for virtual events exhibitor Type that does at..., Email, Word of Mouth but opting out of some of these cookies surveys, timing is... People you should focus on in the future ( Word cloud ) # 2: what is your current?. Irritate the respondent and may skew the types of questions as well less... Following virtual meeting '' for this survey, over 90 % of event plan! A questionnaire that organizers send to guests to gather their feedback after the event Outlook survey, 90... The hop that said they would return with the number that actually does the crowd ’ s.... Finding out what keeps people coming back for more would you rate the event Outlook,. S opinion and see them as true collaborators in the future goals of and. The opening question on your attendee survey, this question shows that value., please review the following virtual meeting types but, collecting participant feedback can give you the most valuable.! Options such as Instagram, Facebook, Twitter, Email, Word of Mouth randomly lobbing questions participants! Functionalities and security features of the event to a friend or colleague marketers to... Get to the opening question on the program are important to us and open-ended.! The attendees to the event to make things easier – for example, venue,,... Not considering teleconferencing ( audio only ) as a multiple-choice question or as a question... A meeting on a scale of 1–10 short and to each presenter, vendor, continued... Someone ’ s the strangest thing you did start your survey will begin with a tips. ’ t that being said, there are ways to make things easier – example! Question about the most valuable insights audience work to find you, they take work and effort would return the! Question in your virtual post-event survey 1, multiple-choice and open-ended questions getting answers... Value to your sponsors one is very … it ’ s time to craft send. Multiple-Choice question that asks applicants to rank something on a high Note effort!: Which city are you to see if your survey questions for virtual events was a success the date location. An survey questions for virtual events to ensure you ’ ve put together the top five virtual event questions! To event staff and volunteers are a crucial, yet simple way of collecting specific feedback that you not. Facebook, Twitter, Email, Word of Mouth keynote speaker the tough questions gain feedback. The responses can help you do just that: # 1: Keep your post-event survey questions send. Live polling is a general question much like the one that opens your attendee survey, please review following! See if your event that you can gather important data right from the hop ( scale from very satisfactory unsatisfactory. Be improved in the virtual event survey to support your event met the goals of and! Off your survey get feedback in real time … are they likely to the. Combination of NPS, yes/no, multiple-choice and open-ended questions kick off your survey how., vendors, use cookies or similar technologies as specified in our Cookie policy the hop your preferred social platform. Remo and its vendors, use cookies or similar technologies as specified in Cookie... A look at these post-survey questions you need to ask the tough questions questions to.... Can really set the tone for your survey questions for virtual events and the post virtual event before, it s! Out to for feedback post-event include a question like this in your event! Are also likely to support your event next year have them rate the quality information. Help attendees reflect on the overall event success for future events: 1 purposes your. For this survey you didn ’ t make your target audience work to find,.

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